Treatment of Deaf Couple at Wendy’s Drive Thru

Deaf News: Treatment of Deaf couple at Wendy's sparks outrage in Texas.



AUSTIN, TX -- TWC News: A local Deaf couple recently visited the Wendy's at 305 West Slaughter Lane in South Austin for food. They handed a note to the employee with their order at the window. But instead of immediately getting the fries and burgers they requested, they got a handwritten message.



They say an employee handed it to them after the fast food restaurant didn't get their order right.



The couple feels they were mistreated while trying to use the drive-thru.



Elisa Vita said the message left a bad taste in her mouth.



"They gave me the note and I felt very upset about that. I felt like they looked at me as less than other people, as inferior to other people and it was really not a good feeling,” said Vita.



Vita posted an image of the message on Facebook.



"It really hit a nerve with people," said Vita.



Thousands have weighed in online sharing similar experiences at fast food restaurants nationwide. Vita said she spoke with the manager of the South Austin Wendy's who gave her some free meal coupons and was incredibly apologetic about the situation.



She doesn't feel like enough was done to make it right.



"I deserve the right to the same service and obviously Wendy's needs to provide more in-depth training that explicitly says everyone deserves to access the drive-thru," said Vita.



A University of Texas professor said fast food worker or not, it's best to just follow a Deaf person's lead when they're trying to communicate with you.



"They [Deaf People] are skilled at working with and interacting with people with whom they don't share a common language. Try not to become frustrated if you're the clerk," said Richard Meier, the Department of Linguistics chair at UT.



Accessibility issues for the Deaf expand far beyond the drive-thru. Faculty within UT's ASL Program are beginning to research them further.



"One problem is there may not be interpreters readily available or the interpreter may be available through a video link," said Meier. "So our question is, how well is this working?"



Meier and his colleagues plan on specifically looking at healthcare first. With such a large Deaf community based in Austin, many believe it's the perfect place to conduct such research. Many say there can never be too much emphasis placed on improving accessibility as it benefits everyone, not just the Deaf.



SOURCE



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Elderly Deaf Couple Recovering After Brutal Home Invasion

VIDEO: Deaf News: Three Memphis men were arrested and charged with a home invasion in the Wesson Height subdivision in Olive Branch, Mississippi.



OLIVE BRANCH, MS -- WREG: A couple was terrorized, beaten and robbed.The couple said it was God that helped get them through.



Through sign language and translation help from their son, Diann and Jimmy Kelley said they were in their kitchen when three men Charles Gayles, Jeffrey Richardson, and Charlonte Smith broke through a back bedroom window, entered their home, shut the lights off and attacked them.



Diann Kelley, 68, said the men flipped over the kitchen table, tied her up with duct tape over her mouth, wrists, and ankles, and beat her husband over and over with the ends of their rifles.

"He says they just kept beating him with the guns. He can’t count how many times they hit him," the Kelley's son, Kevin, said through translation. "His hands are all swollen they hit his hands because he was trying to cover his head. They broke that finger. They broke his ribs."



When the men left with duffle bags worth of their belongings, Diann was able to rip the tape off her mouth, find a knife to cut the tape from her ankles, and run for help.



Jimmy is now back at home after suffering two broken ribs, an ear that had to be stitched back together, and gashes in his head.



"She has no idea why,” Kevin said. “Maybe because they are Deaf, they are taking advantage of them not being able to hear. They weren't satisfied the first time with what they were able to get out?"



This wasn’t the first time the couple was targeted. Earlier in July, the couple said the same men entered through their garage door, but Jimmy was able to reach for a gun and start shooting, which caused the men to run.



Multiple police agencies searched for the men after Diann got help. One of the men was found in the attic and another was found several houses down. Diann said the man in the attic actually fell through the ceiling, and that is how officers found him.



"She said, ‘why should she let three boys win over her and scare her?’ She's not going to allow it,” Kevin said.



The family said thanks to prayers, they are making it through.



SOURCE



Related:

Elderly Deaf Couple Had Been Dead Inside Home

Deaf Wedding Celebrant "Vows in ASL"

VIDEO [CC] - Vows in ASL: Deaf wedding celebrant by pastor who turned atheist.



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Single Bullet Kills Deaf Man

DURBAN - Deaf couple Navin and Jessica Ragbeer, both aged 37, had known each other since their school days and no one was surprised when they married 12 years ago. They were inseparable, said Premmie Tholsi, Jessica’s mother.



But in the early hours of Thursday their loving marriage came to a tragic end at their Phoenix home when Navin was shot and killed by an intruder.



With blood oozing from his wound and paramedics still to arrive, Jessica prayed fervently for Navin as he lay helpless and dying on their veranda floor, but help came too late. “Why, why him?” asked Jessica.



Tholsi related her grief-stricken daughter’s anguish when the Sunday Tribune called at the family’s home. Jessica is a teacher at the St Martin’s School for the Deaf, physically and mentally challenged in Port Shepstone.



Navin was an administrative worker at the VN Naik School for the Deaf in Newlands. Three intruders surprised the Ragbeers, who live with Tholsi in her modest home, just as Navin was about to drive Jessica to Durban station to catch a bus to work. All the intruders took were a flat-screen TV and Jessica’s handbag with her cellphone and a small amount of cash.



Police spokesman Captain Thulani Zwane confirmed that Navin was pronounced dead at the home in Phoenix after sustaining a single gunshot wound to the chest. Read more: http://www.iol.co.za/news/crime-courts/single-bullet-kills-deaf-man-1.1437894#.UMUWx3qS-So SOURCE